Infinite Horizons Customer Success: Strategically Mapping and Facilitating Customer Digitalization Journey   77% of companies in the process industry have an IIoT mandate to digitize their Condition Monitoring and Predictive Maintenance practice. However, 43% of all digitization projects fail in the POC stage. This stupendously high failure rate is not due to a lack of intent, expertise, or resources; but due to a lack of a roadmap. Change management is a critical part of this roadmap and crucial for successful tech adoption. This is where Customer Success teams play a vital role in helping customers navigate through their digital transformation journeys. Customer success managers take on diverse roles of guides, change agents, and consultants to ensure that customers derive their expected value from a solution and every planned outcome is achieved. With this focus, Customer Success at Infinite Uptime is managing 195 plants, monitoring 15,000 points of failure, and has achieved 1700+ hours of documented downtime savings for our customers.   Infinite Impact Co-creating value-based solutions ensure that planned objectives are consistently achieved. And when promises are delivered, customers become brand champions!       krishna Perumal Head Asset Optimization & CBM, Vedanta Aluminimu - J   "Our experience with Infinite Uptime was great! Their knowledge and expertise in online monitoring helped us in predicting and proactively doing maintenance on equipment. Their reliability-centered solution en abled us to detect the fault early and helped us in improving the health of the equipment."   Suman Pritidarshini Lead CBM & Calibration, Vedanta Aluminium-J   "We had a great experience working with infinite Uptime. They supported us in getting equipment predic tive analysis and fault detection in digital systems. We have always gotten a quick response from the team and we are looking forward to working with them in the future."     Get in Touch with us +91 89567 34745   E-mail us at contact@infinite-uptime.com   Infinite Uptime India Pvt. Ltd 5th floor, Vasundhara Space, Aundh, Nagras Road, Pune - 411007, India. Infinite Uptime India Pvt. Ltd 5th floor, Vasundhara Space, Aundh, Nagras Road, Pune - 411007, India. Infinite Uptime India Pvt. Ltd 5th floor, Vasundhara Space, Aundh, Nagras Road, Pune - 411007, India.   © 2022 Infinite Uptime. All Rights Reserved.   Click here to Unsubscrube